Your Complete External IT Department in Yangon
For most companies in Myanmar, computers, printers, and internet connections are taken for granted until an unexpected hard drive failure, malware infection, or network drop halts operations during peak business hours.
NETWARE’s Monthly IT Maintenance Contracts replace panic with structured prevention. We assign experienced IT engineers to inspect your office systems every month, resolve minor glitches before they escalate, and provide immediate helpdesk access for your staff.
Break-Fix IT vs. Proactive Maintenance
Comparing the true cost of waiting for problems to happen versus structured monthly care.
Waiting for Systems to Break
- • Staff sit idle for hours or days while waiting for an on-demand repairman.
- • Unpredictable emergency repair bills and sudden hardware replacement costs.
- • Backups are rarely tested, often discovered corrupt only after data is lost.
- • Security patches are ignored, leaving PCs open to ransomware and network malware.
NETWARE Monthly Maintenance
- • Scheduled monthly visits fix slow PCs, disk errors, and driver conflicts early.
- • Fixed, transparent monthly cost starting at just $100/mo with zero surprise fees.
- • Routine verified backups guarantee company files can always be recovered.
- • Guaranteed 3 to 6-hour SLA response with fast remote desktop resolution.
What Our Engineers Cover Every Month
Comprehensive routine maintenance covering all vital business technology endpoints.
Workstations & Laptops
Operating system updates, malware/virus cleanup, temporary cache removal, disk health diagnostics, and physical dusting to prevent heat throttling.
Office Printers & Scanners
Driver mapping, network print-sharing troubleshooting, paper jam diagnostics, and connectivity configuration across all employee workstations.
Office LAN & Wi-Fi Stability
Router maintenance, Wi-Fi channel optimization, switch port testing, and LAN cable health checks to ensure fast, stable connectivity.
Data Backup Verification
Routine inspection of local NAS storage and offsite cloud backups to confirm company databases, accounting records, and documents are intact.
Remote User Helpdesk
Direct assistance for staff experiencing email errors, file access problems, password resets, or software crashes via secure remote login.
Monthly Status Reports
Transparent management reporting detailing completed checkups, identified hardware lifecycles, and recommendations for office improvements.
Structured, Transparent On-Site Workflow
Every month, our technicians arrive on schedule to run through a standardized, 25-point maintenance checklist across your office infrastructure:
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1. Workstation & Endpoint Diagnostic: Inspecting CPU/RAM temperatures, storage drive S.M.A.R.T. health, and removing unwanted background software.
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2. Network & Peripheral Tuning: Testing Wi-Fi speeds, inspecting printer spoolers, and auditing patch cords for packet loss.
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3. Backup Integrity Test: Manually simulating a data restoration to guarantee company backup files are genuinely recoverable.
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4. Manager Sign-Off: Walking your office manager through the findings and signing off on the completed service log.
Predictable Support Plans Built for Your Team Size
Select a transparent monthly package designed specifically for your current workstation count and infrastructure requirements.
Basic Care
Up to 10 computers & routine checkup.
Standard Business
Up to 25 PCs, 1-2 servers & priority SLA.
Professional
Up to 50 PCs with weekly scheduled visits.
Enterprise
50+ PCs, full infrastructure & resident team.
Ready for Zero Office Computer Headaches?
Contact our Yangon team today. We will conduct a free initial assessment of your office infrastructure and propose a tailored maintenance plan.
Request a Free Office IT Audit